[bc_cart_icon id=7502]
Phone: (717) 814-8565

Browse Our Vintage Jewelry Collection

Free Shipping

20 Day Returns

Ring Sizing Available

 

The Details

And here’s our policies

Return Policy

  • Twenty Day Return Policy: To return an eligible item, you must contact us within 20 days of delivery. The item must be shipped back within the same 20 days of delivery in its original packaging and original condition.
  • Finished Jewelry: We gladly accept returns on any finished piece of jewelry purchased from this section of our website (Browse Our Collection).
  • Other Jewelry Types: We do not accept returns on custom jewelry, loose diamonds or gemstones, altered pieces, special order items, or layaway purchases. These sales are final.
  • Return Shipping: Buyer is responsible for return shipping costs.
  • Item Condition: If the item is not returned in its original condition, the buyer is responsible for any loss in value, which will be deducted from the refund. The buyer will be held responsible for any damage to item during return shipment and is not the fault or the responsibility of Bespoke Fine Jewelry in any way.
  • Vintage and Antique Jewelry: When purchasing a vintage or antique piece of jewelry, buyers are accepting the piece in “as is” condition unless repair work has been discussed and completed before shipment. All of our pieces are inspected before being shipped and we guarantee the quality of each piece before it leaves our office. Refunds will not be given on damaged items once in the possession of the buyer following the return window.
  • Shipping Damage: If a package or item delivered to you arrives damaged, please refuse the shipment or call us immediately at 717-814-8565. Please retain all packing materials unless instructed otherwise by us. Claims for damaged or missing items must be reported immediately or within five days of receipt of your order. We are not responsible for lost or damaged returned shipments.

Shipping and Sales

  • Free Shipping: We offer free complimentary shipping within the continental United States on all orders with no minimum purchase requirement. All orders are shipped insured via FedEx, UPS, DHL, Malca Amit, or USPS- delivery speed is based on the pre-tax value of your order.
  • Shipping Addresses: We will only ship to a street address, not a P.O. Box address. We will ship to APO, FPO, and DPO addresses.
  • International Orders: It is at our sole discretion if we wish to complete an order by shipping outside of the United States. Should we elect to complete an out of country transaction; all liability for the delivery of the package falls on the customer. Additional shipping charges may occur.
  • Ring Sizing: Ring sizing is offered on many of our rings. Not all ring sizes are available and depends upon the ring if its size can be changed or to the extent of the sizing (i.e. more than a whole size, etc.). The additional charge for this service is based on the ring and the desired ring size.
  • Processing Time: Please allow up to 10 business days to receive your order. Some orders such as ring sizing, custom, or repair orders may take longer to ship.