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Replace Your Stolen Ring or Jewelry

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Client’s Stolen Ring

Replacement Ring CAD

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Finished Replacement Ring

 

The unthinkable has happened: your ring was stolen. After contacting the police, visiting local pawn shops, alerting your friends on Facebook, and looking on eBay, it seems like your jewelry is gone forever. Now what do you do? One option is to have your engagement ring, wedding band, and/or piece of family jewelry recreated to look just like the original. Another option is to design a new style ring or piece to take the original’s place. We can help with both of these options.

Replacement With Insurance

Know Your Policy Type
If your jewelry was insured, contact your insurance agent/company to let them know that the theft occurred. This will start the claims process. Most policies are structured with either “cash value” or “replacement cost” coverage. Cash value policies take depreciation into consideration when replacing your stolen property. Generally this means you will receive the fair market value less normal wear and tear and any other depreciating factors the insurance company decides to include. Replacement cost policies, on the other hand, provide you with the amount needed to replace the item you insured. (See Insurance Information Institute for more information)
 Choose Bespoke Fine Jewelry
    If you have a “replacement cost” policy, the insurance company may want you to settle for a ring that looks only somewhat like your original. You should not have to settle for second best. Don’t be afraid to insist that you want the ring to look the same as the one stolen. This is where Bespoke Fine Jewelry comes in. We can replicate the original item from pictures and your descriptions of it. (Jewelry appraisals are the best!)  Many insurance companies allow you to select your own jeweler for the replacement item. Thus, simply let your insurance know that you wish to work with us.
Create Your Jewelry
Send us pictures of the jewelry item(s) along with any description that you remember. This may include your finger size, type of metal (sterling silver, 10K/14K/18K yellow/white/rose gold, palladium, or platinum), and size, type, and quality of diamonds/gemstones. If you have a diamond certificate, appraisal, or original bill of sale that lists a description of the ring or piece, send that too. We will provide you an estimate for the duplication to send to your insurance company. We will then work with you, and your insurance, to recreate your beloved jewelry.
You Have Options
If you want to change the design from the original, no worries. We can do that too! Many insurance companies let you select a different design than the original as long as it is valued at or below your policy limit. If the new design is more than your policy limit, you simply pay the difference.

Replacement Without Insurance

What happens if you didn’t have your stolen jewelry insured? No problem! Bespoke Fine Jewelry can still create a replica of your jewelry from pictures and your description. The process is similar to the one described above with insurance. The main difference is you don’t have to get the insurance company’s approval for anything. This allows you the freedom to keep the jewelry’s original look and style or change it as much as you like.
Getting Started
Send us pictures of the jewelry item(s) along with any description that you remember. This may include your finger size, type of metal (sterling silver, 10K/14K/18K yellow/white/rose gold, palladium, or platinum), and size, type, and quality of diamonds/gemstones. If you have a diamond certificate, appraisal, or original bill of sale that lists a description of the ring or piece, send that too. We will provide you an estimate for the duplication.
Overview of Process
After you accept the estimate, we will send you a custom jewelry agreement to review and sign digitally. We also kindly ask for a 50% deposit due to the custom nature of the piece. The next step is creating a CAD rendering or wax model for you to view. This allows you to see what the finished item will look like and give you an opportunity to make any design changes. Upon your approval of the design, we will cast the ring in the metal of your choosing and set your selected diamonds/gemstones. At the piece’s completion, you will receive pictures of it along with an online invoice for the balance. Upon payment we will ship your piece to you.

A Real Life Example

Imagine the devastation of realizing your engagement ring was just stolen. That is how a recent client felt after coming back from a routine trip to her tanning salon, but this time without her engagement ring. She took off her ring while tanning, but forgot to pick it up off the table when finished. When she went back, it was not there. Although the salon has video proof of another customer taking the ring, this did not result in the ring being returned. Thus, the client’s mother turned to us to have her ring reproduced. She sent us a picture of the ring along with the details that she remembered: total diamond weight, metal type, and finger size. From there we got to work. We created a CAD image of the ring for her to review. Then upon her approval of the design we crafted the ring. When the daughter receive the new ring, she was thrilled at how it looked like the original one and that she can now wear her engagement ring once more!

“I highly recommend Bespoke fine Jewelry!!!! My daughter’s engagement ring was stolen which devastated her and they were able to make an amazing and exact replica of her ring!!! My daughter and I couldn’t have been more pleased!!! Jon Lintz, the customer service representative was very thorough and communicated with us often every step of the way. I rate him 5 stars as well as everyone that was involved in making my daughter’s ring!!! Super super job!!!” – Sharon Y., Morristown, TN

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