PA: (717) 884-8095 MD: (410) 205-6393

FAQs

Some Common Questions We Are Asked

About Us

Bespoke Fine Jewelry offers high quality custom jewelry tailored to fit your imagination and budget. We provide personal guidance and outstanding customer service as you create your one-of-a-kind piece. Because we specifically cater to each individuals needs, we will work with any budget to get you the most exquisite gems and jewelry possible at your desired price point.

How Much do your services cost?

We do not believe in hidden fees or extra costs. We will be within 10% of the estimate we give you (most projects are right near the initial quote).

The design fee depends on how the complexity of the design with most being $295 (custom design charge only).  The rest of the cost depends on the type of precious metal used, how much of that metal is used, and the number and quality of diamonds/gemstones the piece has. See the “Pricing/Timing” tab above for more information.

Generally, Bespoke is up to 30% less that other jewelry stores. So, rest assured that you are getting a great jewelry piece at a great price!

How Long Does it Take?

Our custom design process is usually 12 to 15 business days plus shipping. See the “Pricing/Timing” tab above for more information.

Overall, we like to allow a month from start to finish. We can certainly get it done a lot faster than that (typically two-three weeks). However, a month allows you time to decide on your design without feeling rushed.

What do you need in order to give me a quote?

To provide the most accurate estimate, please provide the following:

1) A picture or detailed description of the item
2) Your desired metal type: sterling silver, 10K – 14K – 18K white/yellow/rose gold, platinum, or palladium.
4) General idea of what level of quality of gemstones: genuine, lab created, or imitation
5) Your finger size

What Can you duplicate?

Many jewelry items can be duplicated. The easiest to duplicate are rings. We can duplicate most earrings, but not all. The earring’s complexity of design and assembly plays a major factor in its ability to be replicated or not. Also, hollow earrings (and other items) are hard to duplicate. We can usually recreate them as solid pieces, but this will add to their weight and cost. It is hard to create link bracelets, but we can do bangles and cuffs. Finally, most pendants and brooches can be duplicated.

Can you create jewelry from a picture?

Yes, we can! Most times we can get a good idea of what you are looking for from a picture and physical description you provide. Overall, clear, non-blurry pictures showing multiple angles of the jewelry item are the best. Adding an item for scale, such as a dime or metric ruler, are very helpful.

How close to the original are your duplications?

It depends on what we are basing the design on. Designs where the original item is physically present during the design work are the best since we can take measurements and see intricate details in person. These designs are typically 95% or higher close to the original. For design based off pictures, the new design will look similar but not exact. The reason for this is we have no way of telling the size of the piece or its diamonds/gemstones. We will use our expertise to estimate measurements from the picture, but we don’t offer any guarantees.

Almost all duplicated jewelry pieces look the same from a distance of a few feet.

Do I have to Draw the Design Myself?

That’s up to you. If you are artistic and have a sketch already done, then we will happily use that. Pictures of designs you like and raw doodles also work. We have many clients who like elements of rings they see online or elsewhere. They present us with pictures and describe how they would like their ring to look based off each desired element or design aspect.

Why Should I Choose Bespoke Fine Jewelry?

YOU GET WHAT YOU WANT

You talk directly to a Bespoke representative to create the special custom jewelry piece. This way the finished product looks exactly how you envisioned it. No surprises here.

PERSONAL SERVICE

Your friendly, dedicated Bespoke representative will guide you through the design process making it easy and fun for you. Plus, enjoy the convenience of Bespoke coming to your location- local coffee shop, work place, etc.- saving you time and hassle.

NO UNEXPECTED COSTS OR EXTRAS

No hidden fees or extra costs. We will be within 10% of the estimate we give you; although, almost all of our projects so far have come in right near the initial quote.

RECEIVE YOUR JEWELRY SOONER

Our typical custom turn-around time is 12 – 15 business days. This sure beats waiting around for the 6 – 8 weeks that some jewelry stores take to finish your custom piece.

Peace of Mind

We strive to provide you with the highest level of service, professionalism, and honest communication throughout your custom design journey. We are a Better Business Bureau  accredited business with a high rating. You can also read some of our customer’s thoughts on our Google reviews here.

Bespoke Fine Jewelry, LLC BBB Business Review

Do you have a storefront?

Since most of our jewelry is either custom or semi-custom, Bespoke does not have a storefront with display cases of items. Rather, we are able to save you up to 30% off other jewelry stores since we do not have the overhead of a store (rent, utilities, etc.).

So, how does not having a store work?

If you are local to Central PA or Northern MD we will meet with you in person at a convenient location (your home, office, local coffee shop…) and time.

If you are not local, we will gladly work with you via email and/or phone. We have clients all across the United States whom we have crafted beautiful custom jewelry for.

Do you have finished, ready-to-go items?

Yes! We have a large selection of earrings, pendants, necklaces, bracelets, rings, and more that are already finished and ready to wear. All we need is one to two day(s) notice to prepare the items for delivery. Click here to view most of our finished items.

What else sets you apart?

At Bepoke Fine Jewelry our desire is to provide you with quality, unmatched service that makes your jewelry purchase a fun, enjoyable experience. We focus on helping you select exceptional jewelry pieces for all the special occasions in your life. Overall, our aspiration is to develop a lifelong relationship with you, our client.

 With Bespoke Fine Jewelry your options are truly endless. From classic to contemporary, Bespoke Fine Jewelry provides exquisite settings that embrace your individual style and desires. You can select from a wide array of predesigned settings or let your imagination guide you in designing your own.

What is ‘bespoke’?

The word “bespoke” is a British adjective meaning made to individual order or custom made. Thus, bespoke is a proud part of our name due to our dedication to provide you with earrings, bracelets, pendants, and rings that are handmade to your desires.

At Bespoke Fine Jewelry, it is all about you!

Step 1: Consultation

Share your thoughts on the design with us. Describe how you wish the finished piece to look and feel. We will ask questions about metal type, gemstone quality, finger size, etc. to ensure we understand what you looking for. We will then send you an estimate based on the items discussed.

Step 2: Agreement and Deposit

You will receive a Custom Jewelry Agreement detailing the scope of the custom design that you may review and sign digitally. Because of the custom nature of the piece, we kindly ask for a 50% deposit that you may pay via PayPal before we start the design work.

Step 3: Design Work

Sit back and relax as we craft a CAD drawing or wax model of the jewelry piece.

Step 4: Design Review and Approval

You will be shown CAD images or a wax model of your jewelry piece. If there are adjustments you wish to make, you may do so during this step. Upon your approval of the design we will start creating the actual piece.

STEP 5: HAND CASTING AND FINISHING

We will cast the jewelry piece, carefully hand-set each gemstone, and then conclude the creation process by polishing and finishing the piece to perfection.

STEP 6: Balance and delivery

We will send you a picture of the finial piece along with an invoice for the balance owed. Upon receipt of payment we will ship your special jewelry item via UPS 2nd Day  to your select address (other shipping options are available). Note: an adult signature will be required for delivery.

Pricing

The overall price of the piece depends on the complexity of the design, materials used, and the labor incurred. We will provide you with an estimate on the costs after the consultation portion of the design process.

Custom Design Charge

The custom design charge is $295 for most designs. Some all-metal jewelry items, such as wedding bands, either do not have a custom design charge or the charge is under $75. In the rare case that your design is more complex and needs multiple elements designed and assembled the custom design charge may increase to $375 or more. Excessive design changes or total redesign will incur a $75 or more additional charge (this is not normal).

Materials

We only use high quality precious metals: sterling silver, white/yellow/rose gold, platinum, and palladium. The price of the metal will be determined by the weight of the finished piece. We also offer a large range of genuine, lab created, or imitation diamonds and gemstones to fit both your visual and budget desires. We can also set your own stone(s).

Labor

This covers the cost to set any diamonds and/or gemstones the piece may have. Additionally, it includes the polishing and finishing processes needed to have your finished piece looking bright and beautiful. Multi-piece designs will have increased labor cost for creation and assembly.

Timing

Typically the design process from start to finish is 12 to 15 business days- sometimes less. This can increase with complex designs or requests for multiple design revisions to the CAD or wax model. Our standard shipping is UPS 2nd Day which will add another day or two depending on your location. Overnight Saver and Overnight Priority shipping speeds are optional.

More questions?

Do you have a question that has not been answered here? Send us a note! We are happy to assist you in any way we can.